Complete Guide: Installing Atlassian Marketplace Apps
A comprehensive step-by-step guide to installing Forge apps from the Atlassian Marketplace in Jira Cloud and Confluence Cloud, including prerequisites, permissions, and troubleshooting tips.
Expand Atlassian Cloud with 20+ Must-Have Apps
Customize Atlassian Cloud apps
Script Master for Jira and Confluence
Built on Atlassian Forge
Leverage the modern infrastructure of Jira's Forge framework — enjoy secure, scalable, and fully hosted execution without external dependencies.
Empower administrators with scripting tools
Enable Jira admins to execute JavaScript directly within the app (in the built-in Script Console), automate tasks, and make bulk updates — all without needing separate services.
Extend the Jira UI with Fragments
Easily inject custom UI components — panels, actions, gadgets, pages — using HTML, CSS, and JavaScript to enrich your instance's interface.
Create integrations via Web Triggers
Implement back-end JavaScript functions that respond to HTTP requests, enabling seamless automations and connections to external systems.
Forge-native & secure
Built as a Forge app, it benefits from Atlassian's infrastructure, built-in security, and seamless compatibility with Jira Cloud.
Plan, organize, and manage team events
Event Planner for Confluence and Jira
Built for Confluence Cloud
Designed to run natively on Atlassian's cloud platform, offering seamless integration with your existing workspaces and content.
Centralized event management
Plan, schedule, and coordinate events directly within Confluence — bringing your team's calendars, agendas, and resources together in one place.
Rich page macros & templates
Embed interactive event details, registration forms, agendas, and countdowns using intuitive macros and customizable page templates.
Permissions & attendee tracking
Control who can view, edit, or register for events — and monitor attendee lists, RSVPs, and participation statistics.
Consistent user experience
Maintain the look and feel of your Confluence instance with styling that aligns naturally with your site's layout and design principles.
Bring diagrams to life with simple syntax
ContentCraft: Mermaid Diagrams for Confluence
Native Mermaid support in Confluence
Easily insert and render diagrams - flowcharts, Gantt charts, sequence diagrams, class diagrams, and more - directly in Confluence pages using Mermaid syntax.
Flexible diagram types
Support for a wide variety of visual formats including flowcharts, state diagrams, ERD, timelines, mind maps, Sankey diagrams, and more.
Integrated macro editor & live preview
Write your Mermaid code in a macro editor and see a live preview on the page, making it fast to iterate and adjust visuals.
Seamless app experience
Runs purely within Atlassian Cloud, integrating with your existing Confluence setup without external dependencies.
Improve documentation clarity
Use visual diagrams alongside your textual content to simplify complex ideas, aid understanding, and make documentation more engaging.
Make decisions with your team, seamlessly
Team Voice: Polls, Votes & Surveys
Embedded polling inside Confluence
Create polls, votes, surveys, and decision tools directly on your Confluence pages — no need for external platforms.
Multiple voting formats & styles
Support a range of voting types (e.g. standard polls, dot-votes, score polls) so your team can choose the format that best fits the decision.
Real-time feedback & analytics
Gather responses quickly and display results immediately — charts and summaries help teams make informed decisions.
Embedded macros & seamless integration
Use macros to insert polls anywhere within your Confluence content — blending naturally with your documentation and pages.
Drive consensus and engagement
Enable structured decision-making and collective input — ideal for planning, team alignment, feedback gathering, or quick votes.
Find out more content in our Blog
View all posts »Find practical use cases, code snippets, and examples for our apps and Forge development.
Block Diagrams Documentation
Block diagrams provide a high-level visual representation of systems, processes or architectures, using blocks for key components and connectors to show relationships. Unlike standard Mermaid flowcharts that rely on automatic layout, block diagrams give authors full control over the placement of shapes for clearer, customized structure.
Jira Example - Bulk Clone Issues
The example shows how to use Script Master’s Script Console to clone up to 50 Jira issues from a JQL query — automating issue duplication quickly and efficiently.
Introduction to Script Master
Script Master is a Forge-based app that lets Atlassian Administrators and Consultants create scripts, UI extensions, and automations directly inside Jira and Confluence Cloud — without extra infrastructure or complex setup. Build, test, and deploy customizations in one place, securely and efficiently.
FAQs
Frequently Asked Questions
Our FAQ below answers key questions about our secure, scalable Forge apps for Jira Cloud and Confluence Cloud. Learn how to enhance your workflows, ensure compatibility, and get started with ease. Explore now and try our apps free on the Atlassian Marketplace!
Are your apps compatible with all versions of Jira Cloud and Confluence Cloud?
Yes, our Forge apps are fully compatible with all the versions of Jira Cloud and Confluence Cloud. We regularly test and update them to ensure they work smoothly with Atlassian's ongoing platform releases.
What pricing options do you offer for your Forge apps?
Our apps follow Atlassian's standard Marketplace pricing model, which is based on the number of users in your Jira or Confluence instance. We offer free trials (typically 30 days) so you can test the app risk-free. For detailed pricing tiers, visit the app's listing on the Atlassian Marketplace, as costs scale affordably with your team's size.
Do you provide customer support and documentation for your apps?
Absolutely! We offer comprehensive support including detailed documentation, video tutorials, and a dedicated help center. For paid users, we provide email and support portal with response times under 24 hours. Community forums are also available for quick tips from other users. If you encounter any issues, our team is here to help ensure a smooth experience.
Can your apps be customized to fit my team's specific needs?
Yes, many of our Forge apps include configurable options right out of the box, such as custom fields, workflows, or integrations. For more advanced customizations, we offer premium consulting services or can guide you on using Forge's extensibility features. Contact us to discuss how we can tailor the app to your unique requirements.
How secure are your Forge apps, and do they comply with data privacy regulations?
Security is our top priority. All our apps are built on Atlassian's secure Forge platform, which includes built-in data encryption, access controls, and regular audits. We comply with GDPR, CCPA, and Atlassian's Marketplace security requirements. No customer data is stored outside your Atlassian instance unless explicitly configured, ensuring your information remains protected.
What happens if Atlassian updates Jira or Confluence - will your apps still work?
We actively monitor Atlassian's release notes and update our apps accordingly to maintain compatibility. Most updates are seamless, but if a breaking change occurs, we'll notify users via email and the Marketplace with fixes rolled out quickly. Our apps have a strong track record of uptime during platform changes.
How do I install one of your apps from the Atlassian Marketplace?
Installing our apps is simple but requires admin permissions. You need to be a Site Admin or have "Administer Jira/Confluence" permissions to install marketplace apps. Once you have the required permissions: 1) Navigate to Settings (⚙️) in your Jira or Confluence instance, 2) Select "Find Apps" or "Manage Apps", 3) Search for our app by name in the marketplace, 4) Click "Get app", "Try it free", or "Buy now". The app will automatically install and configure itself in your cloud instance. Most installations are completed within 2-3 minutes with no additional setup required.
What if I'm not satisfied with your app after purchase - do you offer refunds?
Yes, we stand behind the quality of our apps with a customer satisfaction guarantee. If you're not completely satisfied with your purchase, we offer refunds within 30 days of purchase through Atlassian's standard refund process. Additionally, all our apps include free trials (typically 30 days) so you can thoroughly test functionality before committing to a purchase. For any satisfaction concerns beyond the trial period, please contact our support team - we're committed to working with you to ensure our apps meet your team's needs.
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